The government must extend the deadline for submission of IT returns in view of the numerous technical glitches in the improved IT portal.
Infosys CEO Salil Parekh told Nirmala Sitharaman that 750 team members are working on the tax portal
Infosys got into emergency maintenance of the portal after the finance ministry asked Parekh to meet FM Nirmala Sitharaman on Monday
The new income tax e-filing portal "www.incometax.gov.in' had a bumpy start from the day of its launch, as it continued to face tech glitches
The new portal was launched on June 7 with an aim to make it taxpayer-friendly. But since its launch users have been complaining of technical issues
Parekh said, "We are working collaboratively with the department, CAs, individual taxpayers, to make sure we create a great new experience."
Addressing reporters after the announcement of the company's Q1FY22 results, he said it is the "single largest priority" for the company at present
The Department is continuously engaged with Infosys to expedite the resolution of any pending issues and to make available all balance functionalities
Even after two weeks of the meeting and over a month of the portal launch, users still continue to encounter multiple problems
The new portal — www.incometax.gov.in — replaces the 'http://incometaxindiaefiling.gov.in' site, and can be accessed by taxpayers in various langu